Shipping
Shipping Fees
Orders over $60 shipping within the contiguous United States are eligible for FREE standard shipping. Orders under $60 will incur a flat-rate shipping fee of $10 within the United States. Please note that the order total is calculated after discounts, including points redemptions, have been applied.
Free Shipping offer does not apply to Alaska or Hawaii. Shipping rates to Alaska or Hawaii will be charged based on the order value.
Local Pick Up
For customers near our main office and warehouse in Skaneateles, NY, a curbside pick-up option will be available at checkout. There is no shipping charge for orders picked up locally.
Delivery Times
Orders are processed Monday through Friday and ship from multiple fulfillment centers across the U.S. Orders placed before 12:00pm EST typically ship the same business day, except during peak holiday periods.
We utilize various carriers such as FedEx, UPS, and USPS to ensure your order reaches you in the fastest and most cost-effective manner. Shipping times may vary depending on the carrier, so we advise placing orders for special occasions well in advance to ensure timely delivery.
Split Shipments
While we strive to fulfill orders from a single distribution location, some orders may require split shipments if items are not available at one location. Rest assured, you will not incur extra shipping charges for split orders as long as they are shipped to the same address under one single order.
International Shipping
Currently, we only offer shipping within the United States, Canada, and APO addresses. Orders shipped to international APO addresses for the U.S. Military may take up to 6 weeks for delivery, depending on the location.